Mark an AR invoice as paid
If your customer sends you a payment outside of J.P. Morgan Digital Banking Cashflow360, you can mark the AR invoice as paid with an offline payment. To record offline AR payments, you must have Manage Invoice permissions in J.P. Morgan Digital Banking Cashflow360.
Mark a single invoice as paid with an offline payment
- Select Invoices, then Unpaid Invoices in the navigation menu
- Select the invoice #
- Select More actions
- Select Mark as paid
- Enter payment details
- Check Allow Export if you want the payment to sync to the accounting system.
- If the payment is already in the accounting system, this should be unchecked
- Select Mark as paid
If you're linked to your customer through the J.P. Morgan Digital Banking Cashflow360 network, we'll also mark this bill as paid in their account, and let them know you marked it as paid.
Mark multiple invoices as paid with an offline payment
- Select Invoices in the navigation menu
- Select the invoices to be marked as paid
- Select Mark # as paid - number will update based on number of invoices selected
- Enter payment details
- Enter individual payment details on the payment line, or
- Use Mark all invoices as fields at the top to set the same date paid, payment method, and chart of account for all invoices.
- Select Mark # as paid
Cancel an offline payment
- Select Payments In in the navigation menu
- Select the Reference # for the payment you want to cancel
- Select Cancel Payment
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