Microsoft Dynamics 365 Business Central sync error: Mandatory field (Description) data is missing while fetching ItemCharges details in upsert case from MSDBC for ItemCharge

Why the sync error occurs

This error occurs when an item in Microsoft Dynamics 365 Business Central (MSDBC) is trying to sync to J.P. Morgan Digital Banking Cashflow360, but the description is missing in MSDBC. The description syncs to the item name in J.P. Morgan Digital Banking Cashflow360 so it is required.

How to fix the sync error

Add a description to the item in MSDBC and sync again.

ACCOUNT SETUP View all

GETTING PAID View all

CONNECTING WITH MY VENDOR View all

PAYABLES / HOW TO PAY View all

QuickBooks Desktop View all

QuickBooks Online View all

NetSuite/Intacct/Xero View all

Microsoft Dynamics 365 Business Central View all

FAQ

What a customer sees when charged for a payment Charging a customer Vendor not connected yet Updating a vendor's bank information Managing Vendor payment methods Setting up and using the Network Payment timing - Payables Applying vendor credits Check payments Processing Items from the Inbox

Can’t find your answer?

Live support available Monday - Friday, 5am-6pm PT

Message Center

Email Support

Quick navigation

Getting started
Syncing
Advanced features