Microsoft Dynamics 365 Business Central: Vendor credits/purchase credit memos

To help best manage your accounts payable, here are some things to know about the vendor credit/purchase credit memo workflow between J.P. Morgan Digital Banking Cashflow360 and Microsoft Dynamics 365 Business Central (MSDBC).


Vendor credit/purchase credit memo

  • Unapplied vendor credits in J.P. Morgan Digital Banking Cashflow360 will sync to MSDBC as unposted purchase credit memos.
  • Unposted purchase credit memos in MSDBC will sync to J.P. Morgan Digital Banking Cashflow360 as unapplied vendor credits.
  • Posting purchase credit memos in MSDBC won't sync to J.P. Morgan Digital Banking Cashflow360. Applying vendor credits in J.P. Morgan Digital Banking Cashflow360 won't sync to MSDBC. You need to apply and post in both sides manually.
  • If you edit a vendor credit in J.P. Morgan Digital Banking Cashflow360, the update won't sync to MSDBC if the purchase credit memo is posted.
  • Only GL account and item on purchase credit memos in MSDBC sync to vendor credits in J.P. Morgan Digital Banking Cashflow360.
  • If you use a percentage discount on a line item on a purchase credit memo in MSDBC, the percentage won't sync to J.P. Morgan Digital Banking Cashflow360, but the total discount amount will, as a separate line item.
  • Purchase credit memos with item charges, taxes, and discounts will only sync 1-way from MSDBC to J.P. Morgan Digital Banking Cashflow360.
    • Percentages, tax codes, areas, items, and jurisdictions won't sync, only the total tax or discount amount syncs as a separate line item.
  • Purchase credit memo deletions in J.P. Morgan Digital Banking Cashflow360 won't sync to MSDBC if the memo is posted.
  • Credit application doesn't sync, apply manually in both sides