Oracle NetSuite Sync Error: Value for Account was either blank or invalid

Why the Sync Error occurs

This error occurs when a bill cannot sync to Oracle NetSuite because the account field is blank in J.P. Morgan Digital Banking Cashflow360, but is required on a custom form in Oracle NetSuite.

How to Fix the Sync Error

Add an account to the bill in J.P. Morgan Digital Banking Cashflow360, or if the account field is selected as mandatory on a custom form, switch to the standard form as the preferred form or to create a brand new custom form without selecting a non-default field as mandatory. Once a field has been checked as mandatory on a form, the sync will continue to call for it even if it's unchecked.

ACCOUNT SETUP View all