QuickBooks Online sync error: Vendor Credit Ref # number is already being used in QuickBooks Online
Why the sync error occurs
This error occurs when a vendor credit in J.P. Morgan Digital Banking Cashflow360 is attempting to sync to QuickBooks Online, but the value in the Ref # field is already in use on a vendor credit in QuickBooks Online.
How to fix the sync error
If the credit doesn't exist in QuickBooks Online
- Change the vendor credit Ref # in J.P. Morgan Digital Banking Cashflow360 to a unique number
- Sync again
If the credit already exists in QuickBooks Online or if no duplicate number is found in QuickBooks Online
Contact Customer Support for assistance.
ACCOUNT SETUP View all
QuickBooks Desktop View all
Import / Export View all