Tips for using sync with QuickBooks Desktop

Please consider the following when syncing data between J.P. Morgan Digital Banking Cashflow360 and QuickBooks Desktop.

Processing Payables without 2-way bill sync enabled

• Manage and pay bills in J.P. Morgan Digital Banking Cashflow360 and let it sync to QuickBooks Desktop
• Creation of bills or edits to bills in QuickBooks Desktop won't sync to J.P. Morgan Digital Banking Cashflow360

Processing Payables with 2-way bill sync enabled

If you've enabled 2-way bill sync:

• Create and edit bills in QuickBooks Desktop and it'll sync to J.P. Morgan Digital Banking Cashflow360
• Create and edit bills in J.P. Morgan Digital Banking Cashflow360 and it'll sync to QuickBooks Desktop
• Pay bills or record payments in J.P. Morgan Digital Banking Cashflow360

Vendor Credits

• Updates made to a vendor credit in J.P. Morgan Digital Banking Cashflow360 won't sync to QuickBooks after the original version has synced
• Vendor credits aren't applied via the sync until a bill is paid in full
• If a credit only covers part of a bill's balance, the credit won't be applied in QuickBooks Desktop until the remainder of the bill is paid, even though the credit is applied in J.P. Morgan Digital Banking Cashflow360
  • In this case, the credit(s) should not be manually applied in QuickBooks Desktop or future payments will error upon syncing to the associated bill(s)
  • When the remainder of the bill is paid, the vendor credit application will sync with the payment

Processing Receivables

• On accounts created before June 5, 2020, invoice status and amount due on invoices in QuickBooks Desktop will sync to J.P. Morgan Digital Banking Cashflow360. Please contact Customer Support if you'd like to disable it.
• Create invoices in J.P. Morgan Digital Banking Cashflow360 or QuickBooks Desktop
  • If an invoice is created in J.P. Morgan Digital Banking Cashflow360, changes can be made in J.P. Morgan Digital Banking Cashflow360 until a sync is run
  • Once the invoice is synced to QuickBooks Desktop, changes to the invoice can only be done in QuickBooks Desktop
• Send invoices and record payments in J.P. Morgan Digital Banking Cashflow360
• Invoices live in QuickBooks Desktop, invoicing (sending/processing payment) lives in J.P. Morgan Digital Banking Cashflow360

Things to know

• Locations don't sync
• Automatic sync not available
• If you enter multiple email addresses for a customer contact, use a comma to separate them
• If you need to create a bill that is coded to a cost of goods sold account and mark it as non-billable, you will need to create the bill within Quickbooks Desktop and allow two-way bill sync to bring it into J.P. Morgan Digital Banking Cashflow360.